Friday, 22 February 2013

Youth Organizations Can Increase Enrollment with Live Support Chat Website

What do glorious summer days mean to young children? For young minds, time well spent could mean watching a Cartoon Network marathon. It could also means playing video games for hours on end. At the most, they can play ball with neighborhood children. While, there is nothing wrong with a little fun and play, your children could make the most of their holidays by joining a summer camp. The American Camps Association (ACA) reports there are 12,000 summer camps nationwide which places an emphasis on supplemental education. On an annual basis, approximately 10 million children attend summer camps and learn everything from starting a campfire to learning a new language. Parents can add live chat to website to find out which summertime program is most suitable.

In comparison to the United Kingdom, summer camps in the United States are of a greater variety. There are religious, for-profit, nonprofit, and government camps. It is common to see advertisements from popular youth organizations including the YMCA, the Boy Scouts, Girl Scouts, and Camp Fire. Their summertime programs put an emphasis on cultural and educational development. Students can also use their summer holidays to prepare for the SAT Reasoning Test or to partake in technology-focused camps that are held on college campuses. With a lot of assortment to choose from, Adding live chat to website enables families to discover which organization and course can nurture unstructured learning.

Live support chat website is an online CRM application which facilitates a one-on-one conversation directly on the company’s website. Customer service representatives (CSRs) are employed to live chat in a customer’s language preference on a 24/7 basis. Live support chat website enables families to learn about the organization, program, and membership policies at their convenience. Most organizations briefly glaze over information on their website. It often leads parents wondering if their children will take anything valuable from the summertime program. So as to prevent them from exiting, CSRs send a proactive chat invitation when it becomes apparent help is needed. While, a live chat button is featured on council’s website, a proactive invitation enables parents to take the step to dispel queries in real-time.

Thursday, 21 February 2013

Why to Assess Functioning of Your Live Website Chat Support?

Live chat support has become an extremely important feature of almost every business website for its astonishing functions. By providing real-time, on-the-spot and 24/7 assistance to all customers, live chat has gone the extra mile for online business websites. However, live support can accelerate online business sales only if executed correctly. Therefore, to ensure an insight-driven online marketing, every online retailer is supposed to keep an eye on working of live website chat support, provided on his business website.

Keeping a track of live chat functioning is also necessary as it provides online retailers an opportunity to judge and analyze their position in online market. By knowing this, online retailers can come up with continuous necessary up-gradations in their e-commerce websites. Therefore, testing live chat support for website is one of the greatest responsibilities of online merchants which should not be put behind. It allows online sellers to know about their consistency and responsiveness towards their work.

Testing live chat of a business website is also essential as it not only enhances customer service level rather it also makes staff more active. The more an online entrepreneur is active to check the functioning of its live website chat support, the more output he is likely to receive from his operators and chat representatives.

Another key factor which compels online retailers to carry out testing of their website is that it gives them an edge over their competitors. To stay on the winning streak in the tough online marketing competition, every online vendor is required to check and compare the functionality of its live support with its competitors in the market.

Success of an online business can be well judged by knowing its customer’s satisfaction level. If a business is successful in nourishing all the needs and requirements of its customers, nothing can let it fall between the cracks. As live chat support for website is playing a key role in developing trust and satisfaction in customers for a certain product or service, therefore every retailer is needed to pay a great heed on its working.
Live website chat support can boost the sales of an online business if used in a proper manner.

Monday, 18 February 2013

Seeing and Feeling Merchandise – Not Important for Many

When you’re out shopping, especially for clothes, you want to look at everything in detail. You want to touch everything in front of you and feel to see what sort of quality the item is because we’re afraid of being fooled over the internet. Many people place a lot of importance on their senses to help them make a purchase decision: sight, sound, smell and even touch (in most cases).

However, with time, living in this world has become so much more packed with work and choirs that we hardly have any time to spend on shopping. When you go out to shop, you like taking your time and having a salesperson with you to help you throughout the way, on every single thing you set your eyes on. You grab everything you see, feel the material try it on and what not – this applies mostly for people who are more particular in what they wear and how they look.

Live Chat Bringing You the Same Experience

Website live support, generally, provides online customers with the same assistance as you would get in a store. You will be greeted by a live chat operator and he will help you through your entire visit, ensuring you get what you want – something customers would simply fall in love with. You will be helped every step of the way with this live customer service chat. Many people are unaware of this and this is why people ignore this aspect of shopping. It saves you time and the hassle of having to jump from one store to another and all the traveling that’s attached.

Live customer service chat will help you find exactly what you’re looking for. How? Live chat operators have all the possible knowledge about everything on the website and all the things available on it. Whatever you ask for, the live chat operator will help you find it, just like in any retail store you visit. Many people are still unaware of this feature and don’t avail this opportunity which makes them lose out and eventually underestimate the entire online shopping experience.
Implement website live support today and see the wonders it can do. For customers, get ready to say goodbye to all those shopping trips you made because everything you need will be made available with the click of your mouse.

Wednesday, 13 February 2013

Live Website Support Goes Hand in Hand with Mobile Money


Hate carrying a heavy purse? Replace your weary leather wallet with a mobile wallet!  Although, non-coin based currency systems has been around for some time, and mobile money is believed to become the future form of money. As of now, Verizon’s ISIS, Apple’s Passbook and Google Wallet are making great strides in the mobile commerce space. Each company has introduced some form of online wallet. Whether, the customer purchases in-store or online, they are able to complete financial transactions via a smartphone device. E-retailers that have a store web browser should update their payment solutions and add live chat to your website.

While, there are four primary models for mobile payments (i.e. SMS based transaction payments, direct mobile billing, NFC transactions, mobile web payment), the latter method has grown in popularity amongst Smartphone users. Wilson Kerr (VP at Unbound Commerce) explains, “Consumers increasingly trust their smartphones and apps will allow consumers to replace payment and store-specific loyalty cards they carry in their traditional wallet or purse.” RSR Research’s recent survey confirmed customers are open to using mobile money. While, 44% of respondents stated they use credit cards as the primary form of payment, 20% of survey-takers believe some form of digital payment, including money, will become the primary form of payment in three years. In order to keep up with the constant changes in technology, e-retailers should add live chat to your website to help customers make purchases with mobile money.

Live website support is an online CRM application which guarantees 24/7 customer service and support. Upon entering the store web browser, visitors are welcomed by a customer service representative (CSR). Live website support employs a team of global operators to live chat with visitors. Unlike traditional communication methods which require customers to make the first step, CSRs proactively engage customers in a meaningful discussion. They live chat about company policies, navigate them around the online store to find products, and push them closer to the conversion funnel. If customers interested to purchase product(s), CSRs can help explain how to use their mobile wallet to complete the transaction.

Thursday, 7 February 2013

Live Website Support Increases Admission to Engineering Programs

College may take up four years of your life but your major will impact your earnings when you hit the job market. Research from the National Association of Colleges and Employers (NACE) revealed the top 10 highest-paid majors. Although, the average starting salary for fresh graduates is $44,455, engineering graduates can earn up to $70,400! Before, you rush to sign up for an engineering program, take the time to explore the broad field of engineering. NACE revealed approximately 400,000 employers seek to hire engineers from six fields: civil engineering, computer engineering, electronics and communication engineering, mechanical engineering, aeronautical and chemical engineering. Students can speak to a college chat representative through live website support to learn more about each specialty and apply for admission.

In terms of earning potential, engineer graduates will discover pay varies according to their specialty. Civil engineers will earn $57,600 annually! While, the amount is modest, their electrical, mechanical, aeronautical and chemical engineer counterparts earn in the upper sixty-thousand range. But, chemical engineers take home the highest salary of $70,400! With the passage of time and experience, all with a background in engineering will experience an earnings increase! According to Marilyn Mackes (NACE executive director), "This is not surprising since the supply of these graduates is low, but the demand for them is so high”. If you want to get your foot in the door for possible job opportunities, live website support is the go-to source for information!

Live support chat website is an online CRM application which is integrated on a college website. It connects website visitors to a knowledgeable customer service representative (CSR) whose duty is to navigate them around the website. Upon entering, CSRs individually welcome guests and proffers them assistance. They also use online metrics such as keyword searches, webpage duration and referral URL to understand the purpose of visiting the website. If a guest chooses to respond, a live support chat website operator engages them in a meaningful discussion. By starting a one-on-one conversation, CSRs can come to understand what the visitor is trying to find, push informational links about different programs and resolve other quandaries that will influence potential students to apply to the engineering department.

Friday, 1 February 2013

Lead the World of E-Commerce with Live Support for Your Website

Live Support for Your Website, is a giant leap for the world of e-commerce, as it helps generating big revenues for companies.In today’s fast-paced world, almost every kind of selling and purchasing is carried out through the internet. To meet the high expectations of potential and current customers, retailers are trying to come up with easy and fast ways to communicate. In this regard, e-businesses can’t deny the need of live help on websites, as it is the best way for a business to grab the attention of its online traffic, not to mention, the most important step to direct the customers towards a product or business. Effective and easy communication is the key to increase the number of customers as well as sales. Online customers on a website surely have some questions and confusions regarding a product or idea, which they want to get solved without wasting any time.

Through live chat support for website a company can provide online traffic with all the necessary information instantly and at the right time. It has also been estimated that more than half of e-commerce shopping carts always get cancelled as many of the potential customers fail to fill the order page. Live chat support software perfectly prevents such discrepancies from happening, which in-turn can increase the number of sales.

Use of live chat support for website is also very cost-effective for businesses, as it saves them from high expenses that telephonic conversations involve. Fearless of any high charges, online visitors of a website feel free to chat with online operators at any time. On clicking the help box, browsers are instantly met by an expert operator, who proactively offers them help and keeps on guiding them, until finally the purchase is happily completed. This instant and real-time tool intends to help customers in a way that they feel compelled to make a deal. Live support for your website also provides an operator-to-operator chat service, through which they can also chat with each other and can ask other fellows to assist in answering a client. Apart from providing instant assistance, live support for your website will leave an impression that your company is highly customer service oriented.